Hours are inventory

In ad/design business,hours are your inventory. So accurate timekeeping is imperative. "Losing track of costs could potentially chip away at our gross margin, "says Taylor. "Clients & Profits changed all of that. Now we're far more structured. "Clients & Profits was a catalyst to realizing a lot of the shop's potential. "There is no longer confusion over purchase orders and invoices, "Taylor continues. "Clients & Profits enables us to bill the client for actual hours spent on the job. It makes all of us more accountable and with accountability comes responsibility.

Better control over time

We have much better control, more free time [and] everyone is more organized. Clients & Profits has really changed our agency and the way we do business. "Taylor reminds the other employees that by using C&P that the company will have greater stability. He says they use Clients & Profits for ten to fifteen estimates per week, as well as for job schedules, traffic, time-keeping, purchase orders, check-writing, billing, and all of the agency's financial accounting.

Management had doubts

The only hesitation to the software came from upper management, Taylor says. "Clients & Profits Classic eliminated some of the cumbersome tasks. Now management can input their own purchase orders and time sheets.

They weren't exactly accustomed to having to do that in the beginning.

Slowly, they are beginning to see what Clients & Profits Classic can do for the agency and they are coming to embrace the software whole heartedly.

"Yes, some of our clients were surprised when we switched over to Clients & Profits Classic, because of the clarity and detail of purchase orders and nvoices. I've heard very positive responses, and certainly no negative ones,"Taylor says.

A quick payoff

He likes, too, the response from the Clients &Profits Helpdesk. "Because of the three hour time difference between Atlanta and California I sometimes get Clients & Profits' voice mail in the early morning. But they get back to us quickly with a response to our question."

"We are more than pleased with Clients &Profits Classic. We've only been using the software a short while. We're all still in the learning curve, but it's begun to pay for itself. It probably will completely pay for itself in 1999. "In my opinion," Taylor proclaims, "the people at Clients & Profits have written a wonderful piece of job-tracking and accounting software. Mark Robillard's suggestion to bring Donna Lynn Johnson on board as a consultant to help us implement the software was brilliant. "We were up and running quickly. Clients & Profits Classic is a tool that will help us realize our greatest potential!"