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SECRETS FOR SYSTEM SECURITY







 


How to safeguard data
from... Melvin

When thinking about safeguarding your data, you probably think about outside threats or disgruntled employees. But what about the
good employee, hard working Melvin?

Melvin the...

... bad speller. He’s writing an invoice note to a client to help them better understand what’s
being billed. But, honestly, Mel can’t spell! Turn on his Clients & Profits spell checker. It’s an automatic way to improve his spelling.

... messy time tracker. He confuses one task for another or adds ten hours instead of one. Require time approvals. Staffers add their time as usual, a manager reviews an unapproved time report, and catches any errors. Once edited, time can be approved.

... accounting illiterate. He’s daydreaming about winning the lottery while adding A/P invoices and edits account numbers to match his ticket. Safeguard against posting to a wrong G/L account by adding default G/L accounts and not letting users edit account numbers.

... crazy account coordinator. He’s working for many AEs and isn’t really crazy, just busy. Help him make adding new jobs quick, easy, and consistent. Use job type/spec sheets with the right tasks for work your shop does regularly.

... speeding traffic manager. Just get out of his way. Status codes classify a job’s development but where’s the safety net? Set up default status codes for new, closed, and reopened jobs so that no job is ever without one.

... world-class shopper. His dream job is being a buyer for HSN; but right now, he’s working for you. Can’t control his usual impulse to buy the biggest, baddest, and best? Set a dollar amount limit to purchase orders that he adds to control his purchases even when you’re not around.

By Chris Lawrence

Using firewalls is the first line of defense to keep your system safe from outside intruders. But what about insiders?
Nearly everyone is capable of wreaking havoc on your database and stored files. But your system manager can take simple (and often overlooked) steps to make sure that your shop’s files stay safe from cranky employees and IT idiots.
First, make sure that everyone changes their passwords often, at least monthly. You can take this one step further and assign passwords to your staff instead of letting them choose to help prevent easily deciphered (i.e., hackable) user access.
Next, limit user access to the servers. Set them up in the system manager’s office (no one will get past the system manager unscathed) or lock them in a room.
Control who has access to which files by segmenting your server or storing information in different places, such as putting your Clients & Profits database on a different



server than your client files. Use server permissions to create custom access to servers, such as read-only or read/write, in addition to log-in privileges.
When someone leaves your company, be sure to deactivate them as a user in Clients & Profits, especially if they have remote access set up through My C&P! If they have other remote access to your servers, be sure to change their passwords or delete their access altogether.
And of course, when you and an employee part ways, change the alarm code and collect their keys.
Remember, your system can be the conduit for mayhem or the vehicle for security. But no matter what technical gizmo you’ve got installed, it won’t stop bad guys from trying. But pair your technology with good old-fashioned vigilance and you’ll have a pretty solid—and secure—system.




Chris Lawrence is a senior member of the Clients & Profits support team.

 


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