The
Clients & Profits Support web site -- your online helpdesk
-- is your best source for 24-hour-a-day help for your Clients & Profits
system. It's where you'll find answers, advice, tips, training
and troubleshooting help that will keep your shop up-and-running.
The online helpdesk is available free to registered users with current
support subscriptions.
Version micro-sites Each version of Clients & Profits
has its own special web site. There you'll find sales information,
upgrade FAQs, a buyer's guide, and links to each version's own
support page. You'll also find links to each version's bug list,
revisions list (which describes enhancements and fixes for each
update) and known limitations.
System Manager News is a one-stop source for
news and links for the tech types who manage Clients & Profits.
What's Hot discusses cutting-edge technology
and how is works (or doesn't work) with Clients & Profits.
Deals lists the Helpdesk's best choices for the
hardware and software for Clients & Profits. |
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Tutorial If
you're new to Clients & Profits, use the online tutorial
to learn the system's essential functions. (A fully narrated
version is included on the CD).
User Group is a great place to trade tips, advice,
and suggestions with other Clients & Profits users.
Postings from the user group discussions are saved in
a searchable archive.
FAQs/Tech Notes contains answers to frequently-asked
questions for dozens of topics, as well as detailed
technical notes about how Clients & Profits works.
Tip-of-the-Week and Daily Q&A are searchable
databases.
Newsletters has online versions of the quarterly
Clients & Profits newsletters, which are mailed
to your shop's key contact.
Training Get information about our popular two-day
training classes here, as well as details on onsite
training from independent Consultants. Most classes
are webcast on C&P TV.
Daily Q&As: straightforward questions and
answers about how things work, and how to better use
Clients & Profits. |
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Report-o-Matic is
an interactive guide to the 350+ reports offered from Clients & Profits.
Sample reports, as well as the complete PDF-based Report Workbook
can be printed here.
Agency Guides are job-specific (e.g., media buyer,
production manager, accountant, etc.) guides to learning
Clients & Profits.
The "best of" menu features some of the most useful support pages:
Database Guide is a do-it-yourself resource for managing, troubleshooting,
and optimizing your Clients & Profits database.
System Recommendations suggests hardware/OS combinations
you need to run Clients & Profits.
Media (Media Link) has news and information about
Clients & Profits' media planning and buying capabilities.
Custom Reports has example reports for the C&P
report writer, which uses files and fields that are
documented in the Data Dictionary.
Plug-ins are small add-on utilities that enhance
Clients & Profits. Patches are bug fixes released
between updates.
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