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What do you like about managing cash flow with Clients & Profits?
A recent survey asked: What do you like about managing cash flow with Clients & Profits? Their answers explain why so many shops use it as their one, and only, agency software.


CASH FLOW Q&A
When is the right time to write off a client's unpaid invoice? Get answers to this and other important questions, along with some
guaranteed great ideas.

CLIENT INVOICE AGING REPORT
How to know what's outstanding, pay what's due, and plan for the future

A detailed Report showing the individual client invoices whose grand totals appear in the Cash Flash Client Balances.


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Click the link below to download the complete Acrobat-based version of the Trafficking newsletter:

PDF Cash Flow (352k)


By Judith Hector

W hen the dot-com bubble burst in mid-2000, agencies took it in the shorts. Big-time. But step back from the write-offs and red ink and look at the underlying cash flow lesson. The main reason, maybe the only reason, dot-coms tanked is bad cash flow management. Not to vilify them -- some dot-coms are indeed profitable and their collective growth fueled a terrific economic expansion -- but overall, the two-rule lesson is this: get your income as soon as possible and make sure there is cash to pay the bills when they are due.

"Five years ago times were good so I managed my revenue by watching sales to make sure income was coming in steadily. Now my business paradigm has changed," says Roxanne Cowan, controller for Rutherford Bolen Group in Campbell, CA. "Every morning I check my bank balance so I can release checks."

Planning costs and monitoring your revenue stream is the foundation of good cash flow management. Clients & Profits has many built-in features to get you started, from budgets to automatic e-mail to client and financial reports as well as invoice choices for every scenario. The first step is to develop a strategy to manage cash. This includes establishing budgets, invoicing and collections processes, payment strategies, and investment options for idle cash (because, of course, cash should never be idle!).

Sloppy budgets don't help

The biggest part of planning cash flow is budgeting. Budgeting is hard work, and a lot of shops don't bother doing it, or they do it with loose numbers. Sloppy budgets don't help, so let's break down the process and tighten up the numbers:

First, know your costs. There are two types of costs, fixed and variable. Fixed costs are ones that don't go up or down as the volume of business changes (like rent and salaries). Variable costs change as the amount of work you do changes (like paper and long-distance phone calls). To budget for these, you need to determine how much they change and whether they go up or down (i.e., will you get a volume discount if you use more) and what the relationship is to sales.

Continued on the next page


Who's the debt collector at your shop?
It's a job that no one really wants to do. But it helps to know who is best suited to be the debt collector.

TIPS FOR GETTING PAID FASTER
Getting paid faster is the result of taking the right steps at your shop and getting clients to do the same.
Here's how . . .

Squeezing Vendors: Get the most from suppliers
At the grocery store, it's how you choose the most delicious fruit. Why not apply the same method to secure the best possible terms from your vendors? Squeeze 'em!


WHY BUDGETS MATTER
In today's business environment, an entrepreneur is most likely to succeed when using a budget to measure business performance. A budget forecasts cash flow -- how money will move through your business -- and is the dollars-and-cents implementation of your business plan.



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