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WORKING SMARTER EVERY DAY













Top 10 tips for better
results from e-mail blasts

Ever wished your sales e-mails got more response? Get them noticed -- and get results -- with these top 10 tips:

1 - Make the subject line short and to the point. If the subject doesn't fit in a standard e-mail subject column, it's too long. Also, avoid hype words like "free" and "new." Exclamation points trigger a quick trip to the trash.

2 - Make the message content relevant. Your recipients are busy, so don't waste their time.

3 - Use short paragraphs and bullets for quick scanning. Readers are likely to spend a few seconds skimming content for interesting news, but they'll hit the Delete key before wading through paragraphs for something useful.

4 - If the message is long, include an index with HTML links. Clicking a link lets the reader jump to relevant subjects.

5 - Use text instead of HTML mail. Some people still use slower connections and will quickly unsubscribe if their inboxes and servers get clogged.

6 - Don't embed graphics. Again, they can slow down your reader's system.

7 - Be courteous. Thank the recipients for reading your note.

8 - Include links to download more information, instead of sending attachments.

9 - Send the message from a "real" person, not an anonymous "sales@agency.com."

10 - Include a working opt-out link. It's not just a good idea; it's the law.

By Mary Peczeli

Creatives and suits alike agree that winning new work is exhilarating: it opens the doors to a new revenue stream and triggers fresh creative. It lets everyone do what they do best. Clients & Profits keeps track of the details so you can focus on winning new Biz.

Know who to call. When you add a new prospect to Clients & Profits, give them a status of "prospect," "hot lead," or whatever best describes their status. (You can update the client's status at any time.) When scrolling through the client records, you can filter by client status code to focus on one type.

Enter as many individual contacts as you need, each with a unique address, phone, e-mail, and more. Plus, add a few notes in the tickler field, and you've got a database full of relationship-building tips.

Know what happened and why. Make an entry in the call log to jog your memory about what was said in phone calls, meetings, and other communications.

With a master list of subjects, you can analyze the history and develop a strategy to take clients to the next level. For example, if the prospect frequently expresses concern about their competition, you might sell them a competitive analysis, or address that concern in a brochure that capitalizes on the client's unique strengths.

Know when and how. Schedule your follow-up letters, phone calls, and e-mail using the Sales>Maker. Each campaign needs one generic set up and can be scheduled as many times as you need, generating follow-ups on a regular basis.

Schedule everything you want to do to win a new client in the client calendar. Each client has their own calendar, and you can add as many entries as you need for years in advance (hopefully it won't take that long!).

With tools built into Clients & Profits, you'll always be in the know about your leads -- and prospecting will be a breeze!


Mary Peczeli is a senior member of the Clients & Profits Sales department.


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