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Performance Troubleshooting

Applies to:

[x] C&P Classic
[x] C&P Pro
[x] Job Tracker
[x] Enterprise
[x] My C&P!

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SUMMARY: A systematic approach for determining the cause(s) of program slowness.

When trying to determine the cause of slowness in C&P, it's helpful to take a step back and look at all of the factors involved.  Beyond the program itself, there is a local environment, network topology, database, and server to consider.  Faults with any of these can lead to less-than-optimal performance and faults with more than one can greatly multiply the problem.

This flow chart follows a methodical approach in which each component is investigated in order to rule out possibilities and determine the cause or causes of slowness in C&P.


Click anywhere on the image for a larger view.

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